COVID-19 Updates & Resources
We are in uncertain times amid the COVID-19 virus that is impacting communities around the world. To help in these uncertain times the HDAA will be working on consolidating up to date resources and relevant news to the rental housing sector. We are also still maintaining regular business hours, remotely of course, to be available to our members for any questions or concerns.
City of Hamilton – Housing Call Out
The City of Hamilton needs your help. The City is looking for private market rental units to fill an immediate need: to house individuals and families currently in shelter and/or hotels who could move in with minimal supports. For some people, they will be able to match them up with the Canada Ontario Housing Benefit that took effect on April 1. They are asking landlords who have a vacant unit that is move-in ready to work with the City to create long term tenancies with financial support.
If you have any available units for rent and/or would like additional information, please contact Housing Services at Housing@Hamilton.ca.
To read the full letter from Paul Johnson, General Manager of Healthy and Safe Communities with the City of Hamilton, you can find it here.
Updates
December 11th Update:
York Region and Windsor-Essex moving into lockdown to curb COVID-19 spread, Ontario announces
https://www.cbc.ca/news/canada/toronto/covid-19-coronavirus-ontario-december-11-restrictions-1.5837427
November 20th Update:
Ontario Taking Further Action to Stop the Spread of COVID-19
https://news.ontario.ca/en/release/59305/ontario-taking-further-action-to-stop-the-spread-of-covid-19
Toronto, Peel move into COVID-19 lockdown Monday as Ontario tries to stop 'worst-case scenario'
https://www.cbc.ca/news/canada/toronto/covid-19-coronavirus-ontario-november-20-toronto-peel-1.5809575
November 13th Update:
Ontario places more regions in red zone as it reports 1,396 new COVID-19 cases
https://www.cbc.ca/news/canada/toronto/ontario-covid-19-nov-13-1.5800553
November 3rd Update:
Ontario Releases COVID-19 Response Framework to Help Keep the Province Safe and Open
https://news.ontario.ca/en/release/59051/ontario-releases-covid-19-response-framework-to-help-keep-the-province-safe-and-open
October 20th Update:
Ontario extends COVID-19 orders for another 30 days amid second wave
https://toronto.ctvnews.ca/ontario-extends-covid-19-orders-for-another-30-days-amid-second-wave-1.5152527
October 9th Update:
Ontario restricts businesses in hot spots as COVID-19 spreads at ‘alarming’ pace
https://www.theglobeandmail.com/canada/article-ontario-cabinet-reviewing-strict-new-restrictions-in-toronto-ottawa/
September 27th Update:
Ontario reports nearly 500 new coronavirus cases marking biggest increase in almost 5 months
https://globalnews.ca/news/7362283/ontario-coronavirus-cases-sept-27-covid19/
August 28th Update:
Ontario's Stage 3 reopening brings no surge in COVID-19 cases after 4 weeks
https://www.cbc.ca/news/canada/toronto/covid19-ontario-coronavirus-cases-stage-3-reopening-1.5701925
July 20th Update:
Ontario Moving More Regions into Stage 3
https://news.ontario.ca/opo/en/2020/07/ontario-moving-more-regions-into-stage-3.html
July 13th Update:
Nearly All Businesses and Public Spaces to Reopen in Stage 3
https://news.ontario.ca/opo/en/2020/07/nearly-all-businesses-and-public-spaces-to-reopen-in-stage-3.html
June 22nd Update:
Ontario Moving Toronto and Peel Region into Stage 2
https://news.ontario.ca/opo/en/2020/06/ontario-moving-toronto-and-peel-region-into-stage-2.html
June 15th Update:
Ontario Moving More Regions into Stage 2 on Friday
https://news.ontario.ca/opo/en/2020/06/more-people-can-get-back-to-work-as-additional-businesses-and-services-to-reopen-this-week.html
June 8th Update:
Some public health unit regions allowed to move into Stage 2; limit on social gatherings increased from five to 10 people: https://news.ontario.ca/opo/en/2020/06/ontario-permits-more-businesses-and-services-to-reopen-in-the-coming-days.html
June 2nd Update:
Ontario Extends Declaration of Emergency until June 30: https://www.news.ontario.ca/opo/en/2020/06/ontario-extends-declaration-of-emergency-until-june-30.html
May 25th Update:
Applications for the Canada Emergency Commercial Rent Assistance (CECRA) are now open: https://www.cmhc-schl.gc.ca/en/finance-and-investing/covid19-cecra-small-business?guide=How%20do%20I%20apply%20for%20the%20CECRA%20for%20small%20businesses%20program?
May 14th Update:
Ontario Announces Additional Workplaces that Can Reopen: https://news.ontario.ca/opo/en/2020/05/ontario-announces-additional-workplaces-that-can-reopen.html?utm_source=ondemand&utm_medium=email&utm_campaign=p
May 12th Update:
Declaration of Emergency Extended While Ontario Gradually Reopens the Economy: https://news.ontario.ca/opo/en/2020/05/declaration-of-emergency-extended-while-ontario-gradually-reopens-the-economy.html
May 6th Update:
Ontario Further Eases Restrictions on Retail Stores and Essential Construction During COVID-19: https://news.ontario.ca/opo/en/2020/05/ontario-further-eases-restrictions-on-retail-stores-and-essential-construction-during-covid-19.html
May 5th Update:
Ontario releases Health and Safety Association Guidance Documents for Workplaces During the COVID-19 Outbreak: https://news.ontario.ca/opo/en/2020/04/health-and-safety-association-guidance-documents-for-workplaces-during-the-covid-19-outbreak.html
Ontario allows certain business to reopen, including businesses involved in lawn care and landscaping and those involved in various construction projects: https://news.ontario.ca/opo/en/2020/05/certain-businesses-allowed-to-reopen-under-strict-safety-guidelines.html
April 27th Update:
Ontario Provides Urgent Relief for Small Businesses and Landlords: https://news.ontario.ca/opo/en/2020/04/ontario-provides-urgent-relief-for-small-businesses-and-landlords.html
Ontario Unveils Guiding Principles to Reopen the Province: https://news.ontario.ca/opo/en/2020/04/ontario-unveils-guiding-principles-to-reopen-the-province.html
Reopening Ontario after COVID-19 Framework: https://www.ontario.ca/page/reopening-ontario-after-covid-19?_ga=2.261722957.1199684589.1587951597-2106695739.1575302611
April 20th Update:
Prime Minister announces expanded access to Canada Emergency Response Benefit and support for essential workers: https://pm.gc.ca/en/news/news-releases/2020/04/15/prime-minister-announces-expanded-access-canada-emergency-response
Interactive: Which benefits am I eligible for during the COVID-19 pandemic?: https://www.ctvnews.ca/health/coronavirus/interactive-which-benefits-am-i-eligible-for-during-the-covid-19-pandemic-1.4901012
Prime Minister announces additional support for small businesses; Canada Emergency Commercial Rent Assistance (CECRA) for small businesses: https://pm.gc.ca/en/news/news-releases/2020/04/16/prime-minister-announces-additional-support-small-businesses
April 8th Update:
The LTB has created an Urgent Hearing Motion Form and Instructions for Urgent Motion Form to assist landlords and tenants if an urgent hearing is required (for example, in exceptional and extremely urgent circumstances such as a threat to life or safety, or a serious illegal act). Care should be taken in determining whether to file for an Urgent Hearing as the legal test and the facts to support an Urgent Motion are high. The Forms can be found on the LTB website and are named “Request for Urgent Hearing” and “Instructions”: http://www.sjto.gov.on.ca/ltb/forms/
April 3rd Update:
Province of Ontario – List of businesses classified as essential reduced and ordered to close on April 6th: https://news.ontario.ca/opo/en/2020/04/ontario-extends-business-closures-to-stop-the-spread-of-covid-19.html
The Canada Emergency Response Benefit program will begin taking applications on April 6th, those wishing to apply can find information here: https://www.canada.ca/en/services/benefits/ei/cerb-application.html
Canada’s Updated COVID-19 Economic Response Plan: https://www.canada.ca/en/department-finance/economic-response-plan.html
Tribunals Ontario Fee Increases Deferred to July 1, 2020: http://www.sjto.gov.on.ca/en/latest-news/#ltb
Cohen Highley – COVID-19: Tenant Retention In A Recession? Some Options http://cohenhighley.com/articles/covid-19-tenant-retention-in-a-recession-some-options/
The City of Hamilton – COVID-19: A message to tenants, landlords and homeowners: https://www.hamilton.ca/alert/99336
City of Toronto extending shutdown to May 25: https://www.thespec.com/news/hamilton-region/2020/03/31/covid-19-city-extends-pandemic-shutdown-restrictions-to-may-25.html
Resources
COVID-19 Guidance for Landlords, Property Managers and Residents Living in Multi-Unit Dwellings
The City of Hamilton has created a COVID-19 multi-unit dwelling resource to assist landlords and tenants. You may find it here.
March 31, 2020 Financial Health of Your Operation
For the past several days, Landlords have properly been focused on issues of health and safety for building residents, employees, contractors and visitors. With April 1 quickly approaching, and in light of the overwhelming social and financial disruption as a consequence of COVID-19, landlords can expect rent defaults to occur. Most of those defaults will be genuinely tied to tenants’ loss of income due lay off, loss of business, loss of employment, or self-isolation. In such cases the vast majority of landlords recognize that threats of eviction and demands for payment are a waste of time and an unnecessary burden on residents who are already in crisis mode.
There are other tenants who will seek to exploit the COVID-19 crisis and use it as an opportunity to avoid paying rent altogether. Already on social media we are seeing trolls encouraging tenants to withhold rent and assuring them that there will be no adverse consequences for doing so. In reality there will be adverse consequences, but the organizers of such initiatives could care less about tenants, they have a much bigger social agenda. If heat, hydro, water, cleaning services, building services (pest control, maintenance and repair) and security are all to be provided to tenants, it is critical that rent is paid.
The strategy to address financial hardship being deployed by some institutional lenders, by municipal governments, by provincial and federal governments, and some other creditors is to defer deadlines for payments where defaults are tied to COVID-19. Many landlords plan to act consistently with other major creditors in addressing rent defaults by deferring collection of some or all of the rent due where the default is COVID-related.
Implementation of a rent deferral strategy should be relatively easy to administer. Instead of automatically issuing N4s (Notices of Termination) where rent is unpaid, landlords may issue ‘friendly reminders’ with content that lets tenants know that if the default is COVID-related, the tenant may contact the landlord to discuss the situation and make repayment arrangements. Most tenants who are acting in good faith will reach back out to the landlord to discuss same. Note the contact information provided should be by telephone, email or, if necessary, in person; however, if staff are to meet in person with a tenant then a recommended series of questions should be asked before the person is permitted into the office and while in the office, “social distancing” should be observed. A list of cautionary questions is available at this link: Cautionary Questions
Any discussion with defaulting residents should include providing them with information about available governmental financial assistance programs and, if necessary, assisting them to determine eligibility and access to such programs. The repayment agreement can be structured based on individual circumstances and this is where the skill and resourcefulness of you and your staff will come into play. In our view it is critical that the tenant have assurance in the security of maintaining their housing through the immediate and longer term crisis, while also have a clear understanding that rent must be paid. Once the terms of a repayment agreement are scoped out, they should be put in writing. A template for a sample rent arrears repayment agreement is available at the following link: Rental Arrears Repayment Agreement
You or your staff will often be able to determine whether a COVID-related default is genuine, either because the tenant fails to respond to the friendly reminder regardless of follow up, or the tenant is a chronic defaulter, or the tenant makes it clear that they will not cooperate and just refuse to pay anything. In those cases an N4 should issue if only to give you leverage to “stop the bleeding” once Landlord and Tenant Board proceedings are back up and running.
Best of luck to all of you in navigating these difficult times. As always, we are here to help if you need us.
If you have any questions, please do not hesitate to contact Joe Hoffer at hoffer@cohenhighley.com or 519-672-9330.
Informational Resources
Cohen Highley has been providing regular articles with suggestions and advice on the COVID-19 virus which can be accessed on their website here:
http://cohenhighley.com/news-and-articles/articles/rent-control-bulletins/Rentcheck is still open to serve all your Applicant inquiries. They have developed a Rentcheck Business Continuity Plan which contains important information to help you access any current or future searches with minimal delay.
CMHC has compiled some helpful resources for housing providers:
https://www.cmhc-schl.gc.ca/en/media-newsroom/coronavirus-updateCFAA is providing regular updates and suggestions on how to best support tenants and what to do as April 1st approaches:
https://cfaa-fcapi.org/covid-19-updates-dealing-with-tenants-rents/
https://cfaa-fcapi.org/cmhc-and-tenant-advocates-say-tenants-should-pay-their-rents-if-they-can/FRPO has compiled resources and drafted helpful letters for housing providers:
https://www.frpo.org/frpo-advocacy/covid19resourcesThe Province of Ontario’s and Government of Canada’s websites provide the most recent and up to date information on the COVID-19 virus and resources available:
https://www.ontario.ca/page/2019-novel-coronavirus
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.htmlYou may also find the most recent news releases from the Province of Ontario here:
https://news.ontario.ca/en/search/?keywords=covid-19You can also find a helpful guide on that Government of Canada’s website on the economic response plan and available resources:
https://www.canada.ca/en/department-finance/news/2020/03/canadas-covid-19-economic-response-plan-support-for-canadians-and-businesses.htmlThe Canadian Chamber of Commerce has put together a pandemic guide for businesses and other helpful resources:
http://www.chamber.ca/resources/pandemic-preparedness/Hamilton Chamber of Commerce and the City of Hamilton websites provide information and resources available within Hamilton:
https://www.hamiltonchamber.ca/covid19/
https://www.hamilton.ca/coronavirusThe National Multifamily Housing Council based in the U.S. has put together a preparedness guide for apartment buildings that may be helpful for housing providers in Canada as well:
https://www.nmhc.org/research-insight/analysis-and-guidance/emergency-preparedness/coronavirus-preparedness-for-apartment-firms/Finder provides regular updates on the COVID-19 virus and is a great resource for consolidated and relevant information for housing providers and tenants:
https://www.finder.com/ca/coronavirushttps://www.finder.com/ca/coronavirus-preparing-for-unemployment
https://www.finder.com/ca/coronavirus-financial-assistance
https://www.finder.com/ca/managing-finances-coronavirus